Q: “I cannot attend, but my manager/teammate can. Is this invitation transferable?”
A: This invitation is intended specifically for you and is not transferable to others.
Q: “Can I change my activity selection for September 19th?”
A: Selecting an activity upon registering on this website secures your reservation. After submitting your registration, contact our Event Coordinator as soon as possible with any requested change. While not guaranteed, we will make every effort to accommodate your requested change.
Q: “Can I bring my spouse or significant other?”
A: Yes! While our event is business oriented, we realize you may want to bring your spouse or significant other, and we have arranged a complimentary package, which includes:
- Shared transportation to/from the airport with invitee
- Wednesday and Thursday evening Reception/Dinner
- Accommodations with Invitee (King Bed or two Doubles)
- Breakfast on Thursday morning
- Lunch on Thursday afternoon
- Farewell Breakfast on Friday morning
Q: “Can my spouse or significant other participate in the Thursday September 19th activities?”
A: Yes! However, note that golf, winery, or spa services are provided free for invitee only and if your guest wants to participate in those activities it will be at their own expense.
Q: “How do I pay for my incidental charges?”
A: You will present your credit card upon check-in for any incidental charges. Such charges include:
- Meals outside of planned food and beverage events (see Agenda)
- Laundry
- Bar
- In-room movies
- Room Service
- Miscellaneous charges such as guest spa appointment or guest golf
Q: “How do I extend my stay?”
A: Our preferred rate is available up to three nights prior and three nights after our arrival and departure dates of September 18-20, 2024. Additional nights are based on availability and at your own expense at $269/night plus tax and resort fee. To reserve, simply enter your arrival and departure dates on the registration form. We will be sure to let the resort know and it will reflect when we send out your confirmation closer to the event in September.
Please reach out to our Grand Experience team with additional questions:
Jeanne Michaelides Client Experience Representative Advance Partners AP_Client_Retreat@paychex.com M: 216-798-0637
or
Erika Throckmorton Product Marketing Manager Advance Partners AP_Client_Retreat@paychex.com M: 661-645-3512
or
Katherine Kellogg Meeting Planner Paychex AP_Client_Retreat@paychex.com
