Six Lessons from Successes
When we look at the fastest growing firms in our client list, we notice some trends in how they run their businesses and there are some key lessons that emerge. Here are the top six:
1. Stay cool under pressure.
Competitive pressure among staffing firms is enormous. The fast growing firms present high-caliber candidates really quickly and know how to sell the candidate for the job.
2. Pursue your goals relentlessly.
Staffing is a relentless march forward. The most successful firms are resolute in pursuit of their goals and single-minded about success.
3. Find your competitive advantage.
For some firms, it’s exceptional customer service. For some, it’s being the best in a certain niche market. Whatever it may be for you, figure out your advantage and use it to the fullest.
4. Stay involved in sales - not the back office.
We find that owners of successful firms are very involved with the sales and business development efforts – aka, the things that really drives their business, client satisfaction, and growth.
5. Reinvest in your business.
When owners of successful firms get savings from outsourcing or any kind of windfall, most of the time they are investing it back in the business, through training or more hiring.
6. Outsource non-revenue related tasks.
As complexity increases in compliance, insurance, funding, and HR, we’ve seen fast growing firm owners consider outsourcing more of those activities than in the past. It frees up time to run the business and focus.